Eduroam unter iOS und iPadOS/en: Unterschied zwischen den Versionen

ZIM HilfeWiki - das Wiki
(Added Video)
 
(12 dazwischenliegende Versionen von 2 Benutzern werden nicht angezeigt)
Zeile 5: Zeile 5:
 
}}
 
}}
  
<bootstrap_alert color=warning>
+
<!-- Hinweis für den Zertifikatswechsel bei den Radius-Server - Aktuell auskommentiert und kann bei Bedarf eingeblendet werden
The Radius Server certificate was changed on February 15, 2024. You don't need to install a new user certificate! Most devices should still connect to eduroam automatically. If your device asks whether you want to trust the new certificate, you should check the certificate's fingerprint.
+
{{Fingerprint_Radiuszertifikat-en}}
<br>
+
-->
<pre>SHA1 Fingerprint=F0:CB:92:A7:B6:2E:21:00:97:C7:00:88:F2:6D:CD:EB:D6:D6:D6:E5</pre>
+
 
<pre>SHA256 Fingerprint=40:96:14:4C:DA:39:8E:A5:15:85:5D:32:4A:04:E0:5C:E4:E1:9E:1E:EB:BA: DD:27:A0:30:8C:E4:20:52:48:48</pre>
 
<pre>SHA512 Fingerprint=00:B8:D3:4A:60:0A:7C:2A:AC:84:11:92:90:DA:C5:14:F7:05:79:86:23:4E: D2:44:F7:0D:D7:6A:FF:CA:26:A2:8E:AD:87:7F:79:5D:64:5E:24:8C:19:41:E0:0F:16: 1F:97:AE:6E:93:61:E4:F1:93:3C:47:47:75:53:7C:F5:25</pre>
 
</bootstrap_alert>
 
 
These instructions explain how to set up the eduroam WiFi for iPhones and iPads.
 
These instructions explain how to set up the eduroam WiFi for iPhones and iPads.
 +
 +
==Video tutorial==
 +
{{#ev:upb|a710352aade9114c52c3a8298ba20026}}
  
 
== Step-by-step instructions ==
 
== Step-by-step instructions ==
Zeile 27: Zeile 27:
 
* Click on the 3 vertical bars at the top right.
 
* Click on the 3 vertical bars at the top right.
 
* Click '''Benutzerverwaltung'''.
 
* Click '''Benutzerverwaltung'''.
* Then click on ''''Netzwerkeinstellungen'''.
+
* Then click on '''Netzwerkeinstellungen'''.
 
<br clear=all>
 
<br clear=all>
  
Zeile 57: Zeile 57:
 
* To do this, click '''Allow'''.
 
* To do this, click '''Allow'''.
 
<br clear=all>
 
<br clear=all>
 +
 +
===Install certificate===
 +
[[File:Eduroam-ios-8.png|80px]]
 +
Open the Settings app.
 +
<br clear=all>
 +
 +
[[File:Eduroam-ios-14.png|rechts|mini|ohne|350px|You may have to click here first.]]
 +
[[File:Eduroam-ios-5.png|links|mini|ohne|350px|Open the profile.]]
 +
<br>
 +
* Click on the '''Profile loaded''' entry.
 +
** ''"'''More for your iPhone'''" can also appear here instead if several things are pending (e.g. updates)''
 +
* Click '''Install'''.
 +
* Enter the code for your iPhone.
 +
* Click ''"Install"'' again.
 +
* Enter the import password that you just copied to the clipboard.
 +
* Click on Continue"'''.
 +
<br clear=all>
 +
 +
===Connect Eduroam===
 +
[[File:Eduroam-ios-7.png|links|mini|ohne|350px]]
 +
<br>
 +
* In the Settings app, click '''Wi-Fi'''.
 +
* Then click on the network '''"eduroam"'''.
 +
<br clear=all>
 +
 +
[[File:Eduroam-ios-6.png|links|mini|ohne|350px]]
 +
<br>
 +
* Change the mode to '''"EAP-TLS"'''.
 +
* Select your certificate under '''Identity'''. It ends in ''"@uni-paderborn.de"''.
 +
* Be sure to leave the ''"Username"'' field blank!
 +
* Then click ''"Connect"''.
 +
<br clear=all>
 +
 +
[[File:Eduroam-ios-15.png|links|mini|ohne|350px|Trust certificate]]
 +
<br>
 +
* Click '''Trust'''.
 +
<br clear=all>
 +
 +
Your device should now connect to the eduroam WiFi.
 +
<br>
 +
<br>
 +
 +
<span style="color:red">Important: </span> Remove the network webauth from the list of your known networks. Otherwise your iPhone will not connect reliably to eduroam. To do this, follow these steps:
 +
[[File:Eduroam-ios-11.png|links|mini|ohne|350px]]
 +
<br>
 +
* Open Wi-Fi settings.
 +
* Click on the '''"i"''' next to '''"webauth"'''. [[File:Eduroam-ios-12.png|30px]]
 +
<br clear=all>
 +
 +
[[File:Eduroam-ios-13.png|links|mini|ohne|350px]]
 +
<br>
 +
* Click '''Ignore this network'''.
 +
<br clear=all>
 +
 +
==Troubleshooting==
 +
Your device doesn't connect to eduroam? Try the following steps:
 +
* Turn WiFi off and on again
 +
* Enable and disable '''Airplane Mode'''
 +
* Restart your device
 +
<br clear=all>
 +
 +
Your device still doesn't connect to eduroam?
 +
* Open Wi-Fi settings.
 +
* Click on the '''"i"''' next to '''"eduroam"'''. [[File:Eduroam-ios-12.png|30px]]
 +
* Click '''Ignore this network'''.
 +
The WLAN eduroam has now been deleted from the list of known networks. You can now connect it again [https://hilfe.uni-paderborn.de./Eduroam_unter_iOS#Eduroam_verbinden].
 +
<br clear=all>
 +
 +
Your device still doesn't connect to Eduroam?
 +
* Remove eduroam via '''Ignore this network''' as described in the previous tip.
 +
* Open Settings > General > VPN and Device Management.
 +
* Delete all configuration profiles that end with '''"@uni-paderborn.de"''' here.
 +
* If necessary, delete profiles from other universities where you previously had Eduroam access.
 +
* Start again at the beginning of this guide.
 +
<br clear=all>
 +
 +
==See also==
 +
* [[WLAN]]

Aktuelle Version vom 9. Oktober 2025, 09:55 Uhr

Die deutsche Version finden Sie auf der Seite Eduroam unter iOS und iPadOS


These instructions explain how to set up the eduroam WiFi for iPhones and iPads.

Video tutorial[Bearbeiten | Quelltext bearbeiten]

Step-by-step instructions[Bearbeiten | Quelltext bearbeiten]

Apply for certificate[Bearbeiten | Quelltext bearbeiten]

Eduroam-ios-9.png


  • Open the service portal using Safari.
  • Log in with your university account.


Note: Do not use an alternative browser such as Google Chrome or Firefox for this. Downloading files is therefore not permitted under iOS.

Eduroam-unter-android-3.png


  • Click on the 3 vertical bars at the top right.
  • Click Benutzerverwaltung.
  • Then click on Netzwerkeinstellungen.



Eduroam-unter-android-4.png


  • Click Neues Zertifikat erstellen.


Netzwerkzertifikat-container-v1.png


  • Give the certificate a unique name (Example: iPhone)
  • Select Version 1 as the file format.
  • Then click on 'Neues Zertifikat zusenden.


Note: Create a separate certificate for each of your devices. A device is no longer used? Device was lost or stolen? Revoke the certificate via the service portal.

Netzwerkzertifikat-download.png


  • A new network certificate has been created for you.
  • First copy the Import Password to the clipboard.
  • Now click on Netzwerkzertifikat herunterladen.


Eduroam-ios-4.png


  • The network certificate can now be loaded as a configuration profile in the iOS settings.
  • To do this, click Allow.


Install certificate[Bearbeiten | Quelltext bearbeiten]

Eduroam-ios-8.png Open the Settings app.

You may have to click here first.
Open the profile.


  • Click on the Profile loaded entry.
    • "More for your iPhone" can also appear here instead if several things are pending (e.g. updates)
  • Click Install.
  • Enter the code for your iPhone.
  • Click "Install" again.
  • Enter the import password that you just copied to the clipboard.
  • Click on Continue".


Connect Eduroam[Bearbeiten | Quelltext bearbeiten]

Eduroam-ios-7.png


  • In the Settings app, click Wi-Fi.
  • Then click on the network "eduroam".


Eduroam-ios-6.png


  • Change the mode to "EAP-TLS".
  • Select your certificate under Identity. It ends in "@uni-paderborn.de".
  • Be sure to leave the "Username" field blank!
  • Then click "Connect".


Trust certificate


  • Click Trust.


Your device should now connect to the eduroam WiFi.

Important: Remove the network webauth from the list of your known networks. Otherwise your iPhone will not connect reliably to eduroam. To do this, follow these steps:

Eduroam-ios-11.png


  • Open Wi-Fi settings.
  • Click on the "i" next to "webauth". Eduroam-ios-12.png


Eduroam-ios-13.png


  • Click Ignore this network.


Troubleshooting[Bearbeiten | Quelltext bearbeiten]

Your device doesn't connect to eduroam? Try the following steps:

  • Turn WiFi off and on again
  • Enable and disable Airplane Mode
  • Restart your device


Your device still doesn't connect to eduroam?

  • Open Wi-Fi settings.
  • Click on the "i" next to "eduroam". Eduroam-ios-12.png
  • Click Ignore this network.

The WLAN eduroam has now been deleted from the list of known networks. You can now connect it again [1].

Your device still doesn't connect to Eduroam?

  • Remove eduroam via Ignore this network as described in the previous tip.
  • Open Settings > General > VPN and Device Management.
  • Delete all configuration profiles that end with "@uni-paderborn.de" here.
  • If necessary, delete profiles from other universities where you previously had Eduroam access.
  • Start again at the beginning of this guide.


See also[Bearbeiten | Quelltext bearbeiten]


Bei Fragen oder Problemen können Sie uns zu unseren Servicezeiten telefonisch oder per E-Mail erreichen:

☎ Helpdesk: +49 (5251) 60-5544 ☎ Medien: +49 (5251) 60-2821 E-Mail: zim@uni-paderborn.de

Oder Sie besuchen uns vor Ort: Sie finden das Notebook-Café gemeinsam mit dem Servicecenter Medien in H1.201.

Servicezeiten

Mo - Do Fr
Vor-Ort-Support 08:30 - 16:00 08:30 - 14:00
Telefonsupport 08:30 - 16:00 08:30 - 14:00
Servicecenter Medien 08:30 - 16:00 08:30 - 14:00
Cookies helfen uns bei der Bereitstellung des ZIM HilfeWikis. Bei der Nutzung vom ZIM HilfeWiki werden die in der Datenschutzerklärung beschriebenen Cookies gespeichert.